1. Introduction
Welcome to ImplantCostGuide ("we," "our," or "us").
We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
By using ImplantCostGuide, you agree to the practices described in this Privacy Policy.
2. Who We Are
ImplantCostGuide is an independent online platform that helps patients obtain personalized dental implant treatment proposals from carefully selected partner clinics abroad.
Patients submit a single request through our platform, and we coordinate with suitable partner clinics on their behalf to simplify the comparison process.
We are not a dental clinic, do not employ dentists, and do not provide medical treatment or medical advice.
3. Information We Collect
Depending on how you use our website, we may collect:
Information you provide
- Full name
- Email address
- Phone number or WhatsApp
- Country of residence
- Preferred treatment destination
- Dental treatment information
- Travel preferences
- Messages you send us
- Dental X-rays or other files you voluntarily upload
Quote drafts and submitted requests
The quote form stores a draft in session storage for the current browser tab: treatment and destination choices, teeth count, whether you have a diagnosis, country of residence, travel timeframe, the current step and a request reference. Contact details, medical notes, additional comments, uploaded files and consent selections are not retained in that browser draft.
When a new quote request is saved, your contact details, form answers, any medical notes and additional comments, and consent evidence are stored in our remote database. For a new request, we first attempt to upload any optional dental attachments separately to private file storage. If an upload reports an error, the request is not saved on that attempt; otherwise, file references are included when the request is saved. File uploads and the database save are separate operations, so a later failure can leave files stored without a saved request. Confirmation that your request was received does not independently verify each attachment, and retrying an already saved request does not upload attachments again. The browser draft is removed after the form confirms that your request was saved.
Clinic applications
If you apply to become a partner clinic, we may collect:
- Clinic name
- Website
- Country and city
- Contact person
- Email address
- Phone number
- Implant brands
- Years in operation
- Additional information you choose to provide
Automatically collected information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referral source
- Cookies and similar technologies
4. How We Use Your Information
We use your information to:
- Receive and process your quote request
- Review your treatment needs
- Coordinate with suitable partner clinics on your behalf
- Obtain personalized treatment proposals
- Facilitate communication between you and partner clinics
- Respond to your enquiries
- Improve our website and services
- Maintain website security
- Analyze website performance
- Process clinic partnership applications
5. Sharing Information
We only share your information when necessary to provide our services.
If you submit a quote request, we may share the information you provide with carefully selected partner clinics that are appropriate for your treatment needs so they can prepare personalized treatment proposals.
We do not sell your personal information to third parties.
6. Medical Information
Some information you provide, including dental X-rays, photographs, treatment history, and other health-related information, may be considered medical information.
You choose whether to provide this information.
We use it solely to coordinate with suitable partner clinics so they can prepare personalized treatment proposals.
ImplantCostGuide does not diagnose medical conditions, recommend treatments, or provide healthcare services. All medical evaluations, diagnoses, and treatment recommendations are made exclusively by licensed dental professionals at the selected partner clinics.
7. Cookies & Tracking Technologies
We may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance our services. Our Cookie Policy provides additional information.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect your information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure.
9. International Data Transfers
Because ImplantCostGuide coordinates treatment requests with international partner clinics, your personal information may be transferred to clinics located in other countries when necessary to process your request and obtain treatment proposals.
10. Data Retention
We retain personal information only as long as necessary for the purposes described in this Privacy Policy or as required by applicable law.
11. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent where applicable
To exercise these rights, please contact us.
12. Third-Party Services
We may use trusted third-party service providers to operate and improve our website, including services such as:
- Google Analytics
- Google Search Console
- Microsoft Clarity (if enabled)
We may also use secure form providers, email services, cloud hosting providers, and other business tools necessary to operate ImplantCostGuide.
Quote notification emails
After a new quote request is saved, we attempt to send an owner notification with the request reference and a link to review it, and a receipt confirmation to your submitted email address in the language of your request. These emails do not include your treatment answers, medical notes or dental files. The email provider processes recipient email addresses and message contents to deliver them. A failed email does not undo a saved request, and provider acceptance does not prove inbox delivery.
We are not responsible for the privacy practices of third-party websites that we link to.
13. Children's Privacy
ImplantCostGuide is not intended for children under the age required by applicable law, and we do not knowingly collect personal information from children.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this page with the updated effective date.
15. Contact Us
If you have any questions about this Privacy Policy or how we process your information, please contact us:
By using this website, you acknowledge that you have read and understood this Privacy Policy.
By using ImplantCostGuide, you acknowledge that your information may be shared with carefully selected partner clinics solely for the purpose of preparing personalized treatment proposals, in accordance with this Privacy Policy.
